Trade And Consumer Affairs Department Cashier Closed

Friday, 27 February 2015 - 12:30pm

The Trade and Consumer Affairs Department is informing the public that its cashier will be closed until further notice as the department is experiencing technical difficulties at this time. 

Persons are asked to visit the office on the 2nd floor of the Sebastian building for other queries or information.

The department apologises for any inconvenience caused.

Power Move Academy Training Sessions Rescheduled

Tuesday, 17 February 2015 - 9:30am

The Department of Trade and Consumer Affairs is advising all participants currently enrolled in the Power Move Academy (PMAC), that the next two entrepreneurship development training sessions have been rescheduled to February 27 and April 10.

Trade Department Office Closure For General Staff Meeting

Wednesday, 14 January 2015 - 11:45am

The Department of Trade and Consumer Affairs is informing the public that on Monday January 19, its cashier’s office will open at 10:00 a.m. and not the usual 9:00 a.m.

Filing A Consumer Complaint

If you have a consumer complaint you are required to make first contact with the business in question. Try talking to a manager and see if your problem can be resolved at this level. If you are still not satisfied after contacting the business, then you may file a complaint with the Department of Trade & Consumer Affairs.

Department of Trade, Investment Promotion and Consumer Affairs

The Department of Trade & Consumer Affairs functions as a one-stop business center, and as an interface between the business community and the government, focusing on both specific sector needs and areas for industry/trade development for economic growth.

Department of Trade and Consumer Affairs

Second Floor, Sebastian's Building
Road Town, Tortola
Virgin Islands (British) VG1110

BVI Entrepreneurs Connect Over Ideas And Cocktails

Friday, 21 November 2014 - 4:30pm

Premier and Minister of Finance, Dr. the Honourable D. Orlando Smith OBE is pictured with His Excellency the Governor John S. Duncan, OBE, Director of Trade and Consumer Affairs, Mrs.

Consumer Affairs Unit

The Consumer Affairs Unit is charged with the responsibility for dealing with consumer related matters.  The unit advises consumers on their rights and responsibilities, monitors commercial activities to determine adverse trade practices while identifying issues affecting consumers, receives and investigates consumer complaints and conduct continuous field research into consumer needs/preferences as they relate to goods, services and prices.

10th European Development Fund (EDF) for the Overseas countries and territories in the Caribbean region

The overall objective of the Caribbean OCTs SME Programme is to contribute to OCTs Economic Diversification and Prosperity by improving SME competitiveness.

Power Move Academy Entrepreneurship Training

The PMAC training series focuses on the development of business from ideas and raw materials into ownership, operation and management in various industries. It emphasizes foundational concepts, quality management and finance management in developing a seamless customer-centered business. The challenge of providing a world-class business is addressed through sections on principles of business, problem solving, automation systems, inventory management, customer fulfillment and service delivery.