Submitted by ACorbin on 17 February 2017 - 12:08pm
Internal Position No.:
09 of 2017
Department:
Role Summary
The successful applicant will provide counselling and case management services to individuals, families and groups to assist with the reduction of social problems.
Main Responsibilities
- Ensure the smooth and efficient operation of the Unit through administration of daily operations and providing a variety of case management functions to assigned clients efficiently.
- Assist applicants in completing forms and evaluate applicant’s eligibility for departmental services.
- Assist in planning, coordinating and implementing effective services for assigned caseload.
- Administer awareness for the Department services, policies and procedures to individuals / organisations who contact the Department for services or inquires to ensure a proper and professional presentation of the Department and its services.
- Report to the Supervisor any cases in which problems arise or any specialised unusual conditions of clients in a confidential and professional manner.
- Assist with coordinating educational and recreational activities for the programs under the unit to ensure clients have new focuses and challenges.
- Attend meetings, workshops and training sessions as instructed to ensure awareness of any change in policies or procedures which may be relevant to the role.
- Maintain records relevant to the specific department and also keep filing up to date so that complete records are available for reference.
- Perform any other related duties as required by Supervisor or any other senior officer in order to contribute to the effectiveness and efficiency of the Department.
Minimum Qualifications
- Bachelor’s Degree in Social Work or related field
- Three (3) years’ experience in social work or related field
- Sound knowledge of Government structure, policies and procedures
- Sound to excellent knowledge of relevant laws, policies and regulations
- Sound to expert knowledge of Social Work
- Sound to expert knowledge of relevant and current issues and trends
- Sound to expert knowledge of working with children, elderly or disabled
- Sound knowledge of the use of standard office equipment and relevant computer applications
- Sound oral and written communication skills
- Sound to expert knowledge of casework management, concepts and procedures
- Sound to expert interpersonal skills including counselling and interviewing techniques
- Sound to excellent analytical and decision-making skills
- Ability to work under pressure
- Sound supervisory and management skills
Closing Date:
Friday, 3 March 2017
Vacancy Listing: