Letters and parcels being sent through the Universal Postal Union (UPU) network. 


Step 1:  Customer submits package to be mailed to the Cashier.

Step 2:  The package is opened in the customer’s presence to examine its contents for illegal substances.

Step 3:  If the contents are NOT illegal, continue to Step 4. If the contents are illegal, the appropriate Government Office (Police, Environmental Health Division, or Conservations & Fisheries Department) is contacted to collect it and the transaction ends.

Step 4:  The package is sealed, weighed and a Declaration Form is filled-out.

Step 5:  If the package is NOT being sent as Registered Mail, continue to Step 6. If it is being sent as Registered Mail, the Registered Mail form is filled-out.

Step 6:  The fee is collected from the customer and a receipt with the required stamps to be affixed to the package are given.

Step 7:  Once the stamps are affixed, the package is then taken from the customer. 

Supporting Documents


Method of Applying

In person

Turn Around Time

Varies on Destination


Department Contact Information

BVI Post

General Post Office 
Road Town, Tortola
Virgin Islands (British) VG1110

Business Hours:

Monday - Friday 8:30 a.m. to 4:30 p.m.
Saturday: 9:00 a.m. to 12:00 p.m.
Cashier: 9:00 a.m. to 3:30 p.m.

Email Address: bvipost@gov.vg

Telephone: 1(284) 468-5160
Fax: 1(284) 468-2692