Clearing of vessels (Air & Sea) Private or Commercial



Step 1:  The Agent/Captain reports to the Customs Office where a determination of the type of vessel (Private or Commercial) will be made.

Step 2:  An evaluation of applicable fees are made.

Step 3:  Payment of fees, based on the vessel’s length, tonnage and other fees are made. 

Step 4:  Customer receives receipt of payment; and retain receipts  and documents for inspection.


Step 1:  The Agent/Captain first present the Manifest (Private or Commercial), for goods leaving the country and is asked required questions.

Step 2:  An inspection may be performed based on responses.

Step 3:  If Custom Officer is satisfied with everything presented, the vessel is free to leave the territory. (Vessel must leave within 24 hours)



Supporting Documents


Method of Applying

In Person, Pre-arrival Notification

Turn Around Time


Additional Notes

  • For Ferry Services, the companies must have a valid Ferry Licence and is required to submit a Manifest for the passengers on board. 
  • Certain goods must be approved by the relevant government agencies.

Department Contact Information

His Majesty's Customs

H.M Customs (Head Quarters)
Richard Stoutt Building  
Road Town, Tortola
Virgin Islands (British) VG1110

Business Hours:

Monday - Friday  
8:30 a.m. to 4:30 p.m.

Email Address:

Telephone: 1(284) 468-6852
Fax: 1(284) 494-6906