Submitted by SGibbs on 13 September 2023 - 4:03pm
Internal Position No.:
PSC 94 of 2023
Department:
Role Summary
The successful applicant will provide counselling and case management services to individuals, families and groups to assist with the reduction of social problems.
Main Responsibilities
1. Ensure the smooth and efficient operation of the Department through utilizing administrative and clinical social work skills to provide supervision to assigned staff on case work or related issues affecting clients, maintain a positive team relationship with staff to ensure adherence to case work standards / policies and supervision of various programs
2. Represent the Department on various Committees as required and conduct regular meetings with DCSDO to discuss difficult cases and to plan strategies to resolve the cases efficiently
3. Provide information, advice, feedback and assistance to others within the department to improve work outputs, resolve problems and direction guidance in relation to general policies and procedures, assess and identify the Department’s training needs and organize and implement routine training programs to ensure staff development
4. Advise and direct staff in the development and implementation of treatment plans with parents of children where abuse and / or neglect has been substantiated or indicated to ensure appropriate handling in a timely manner.
5. Perform professional casework services to individuals and families with complex social problems and implements casework services including programs such as family preservation and reunification, mentorship and parenting sessions to ensure the best possible service.
6. Prepare court reports and testifies in court hearings in a proper and professional manner.
7. Implement appropriate intervention strategies for children who are abused or at risk of abuse to ensure effective strategies and procedures are tightly followed and work on multidisciplinary team in response to child abuse cases - assess, investigate and initiate appropriate responses and provide preventative services to families at risk.
8. Provide consultation, information and education to community groups, schools and agencies to raise awareness.
9. Consult with psychiatrist / psychologist and other appropriate personnel in order to meet clients’ objectives.
10. Conduct group sessions with different client population in an efficient manner and provide community outreach services as appropriate.
11. Administer and maintain records and reports ensuring security of personnel data.
12. Attend meetings, workshops and training sessions as instructed to ensure awareness of any change in policies or procedures which may be relevant to the role.
13. Accompany Social Worker I or junior staff to the field or home visits and Juvenile Court for guidance / support as required.
14. Conduct Adoption / Guardianship investigations in a timely and efficient manner.
15. Make recommendations to top level management on the selection of casework personnel and program evaluation and monitoring administered under your direction to ensure efficiency
16. Ensure a continuous collaborative relationship exist with other secondary social service providers to ensure consultation and advocacy
17. Manage specialized caseloads including cases in an advanced and complex nature to ensure expert knowledge
18. Oversee the investigation, assessment and services to families that are referred because of allegations regarding child abuse and neglect to ensure appropriate handling and completion
19. Ensure the smooth and efficient operation of the Unit through administration of daily operations and providing a variety of case management functions to assigned clients efficiently.
20. Assist applicants in completing forms and evaluate applicant’s eligibility for departmental services.
21. Assist in planning, coordinating and implementing effective services for assigned caseload.
22. Administer awareness for the Department services, policies and procedures to individuals / organisations who contact the Department for services or inquires to ensure a proper and professional presentation of the Department and its services.
23. Promptly report to the Supervisor any cases in which problems arise or any specialised unusual conditions of clients in a confidential and professional manner.
24. Assist with coordinating educational and recreational activities for the programs under the unit to ensure clients have new focuses and challenges.
25. Attend meetings, workshops and training sessions as instructed to ensure awareness of any change in policies or procedures which may be relevant to the role.
26. Maintain records relevant to the specific department and also keep filing up to date so that complete records are available for reference.
27. Perform any other related duties as required by Supervisor or any other senior officer in order to contribute to the effectiveness and efficiency of the department
Minimum Qualifications
- Bachelor’s Degree or a Master’s Degree in Social Work or related field
- Three (3) to five (5) years’ experience in social work or related field
- Sound knowledge of Government structure, policies and procedures
- Excellent knowledge of relevant laws, policies and regulations
- Expert knowledge of Social Work
- Expert knowledge of relevant and current issues and trends
- Expert knowledge of working with children, elderly or disabled
- Sound knowledge of the use of standard office equipment and relevant computer applications
- Sound oral and written communication skills
- Expert knowledge of casework management, concepts and procedures
- Expert interpersonal skills including counselling and interviewing techniques
- Excellent analytical and decision-making skills
- Ability to work under pressure
- Sound supervisory and management skills
Closing Date:
Wednesday, 27 September 2023
Vacancy Listing: