Submit a complaint against or commendation for an officer online


Step 1:  Fill out a Complaint/Commendation Form available on this web page.

Step 2:  Ensure that all contact information and requested details are provided.

Step 3:  Print and hand deliver the completed form to the Professional Standards Unit at Police Headquarters or save the completed form to your computer and email copy to

Step 4:  An assigned officer will call to obtain any additional information within 24 hours and log the property loss.

Method of Applying

In Persons, Email

Turn Around Time

24 Hours

Department Contact Information

The Royal Virgin Islands Police Force

P.O. Box 64
Road Town, Tortola

Business Hours:

For Administration services, office hours are 8:30am to 4:30pm. 

Email Address:

RVIPF three-digit access number 311 for BVI callers
Direct Line: 1-284-368-5371
1-284-494-3822 (Overseas customers)