#3o DeCastro Street,
Road Town, Tortola,
British Virgin Islands.
Step 1: Customer completes and submits the Emergency Relief & Assistance Form to the Department of Disaster Management (DDM).
Step 2: The claimant or a suitable representative would be required to attend the site visit to be conducted by the DDM.
Step 3: Claim is prepared and submitted to the Disaster Fund Committee for consideration.
Step 4: Claimants are notified directly by the Disaster Fund Committee of whether or not their claims have been accepted and the decision of the Committee.