33 Central Administration Building
Wickham’s Cay 1
Road Town, Tortola
Virgin Islands VG1110
Reporting Faults
Process
Step 1: An officer contacts the Department to report a fault
Step 2: The fault is logged in the Job Log System (Wonder Desk)
Step 3: The Log is assigned to a Technician
Step 4: The Technician contacts the department or goes to the office to resolve the issue
Step 5: Once completed, the job is closed in the Job Log System.
Turn Around Time
3 days
Department Contact Information
Telephone Services Management Unit
Business Hours:
Monday - Friday 8:15 a.m. to 4:45 p.m.
Email Address: tsmu@gov.vg
Telephone:1(284) 468 2300
Fax:1(284) 468 3196