H.M Customs (Head Quarters)
Richard Stoutt Building
Road Town, Tortola
Virgin Islands (British) VG1110
The Customs Department, one of the revenue collecting departments of the Government of the Virgin Islands, is responsible for collecting and accounting for a substantive amount of the Territory’s annual revenue. The department is also engaged in the protection of society by the prevention and interdiction of restricted and prohibited goods from entering the Virgin Islands.
The Customs Department is also actively engaged in the facilitation of legitimate trade. In addition to its primary functions, Customs also performs agency duties for other departments and statutory bodies such as the Department of Agriculture, Civil Aviation, Ports Authority and Postal Service.
Mission
To serve Government and the public with professionalism, fairness and integrity by, providing quality service, maximizing the collection of Revenue, protecting our Territorial borders and facilitating legitimate trade efficiently, effectively and economically in order to safeguard the well-being and security of the Territory.
Our Commitment
The Customs Department is committed to providing these services to the persons with whom we interact and serve.
We would:
- Render polite and courteous service
- Operate with the greatest degree of fairness and equity
- Handle each individual’s affair with strict confidence
- Perform our duties professionally at all times
- Fulfill reasonable requests promptly and accurately
- Collect only the proper amount of revenue due in accordance with the law
- Operate with the greatest degree of transparency.
What's Happening Within Our Department?
HM Customs Office To Temporarily Relocate to Qwomar Building |
27 Sep 2023 - 3:04pm
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Statement By Deputy Governor On Alleged Strike By Customs Officers |
19 Jul 2023 - 4:25pm
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Customs Officials Engage In Endangered Species Workshop |
1 May 2023 - 4:15pm
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Agencies Gearing Up To Provide Extended Coverage To Serve Visitors |
30 Dec 2022 - 12:38pm
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HM Customs Port Purcell Closed Due To Flooding – October 26 |
26 Oct 2022 - 3:44pm
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Over 80 Sister Island Residents Trained In Sailing Practices |
19 Oct 2022 - 2:43pm
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State Of Declaration Unit Closed For The Day |
4 May 2022 - 1:10pm
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Payments For Uncustomed Goods Due May 16 |
19 Apr 2022 - 3:34pm
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Customs Duties On Imports Reduced To 5 Percent For 3 Months |
14 Apr 2022 - 4:49pm
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Crown Secures Conviction And Forfeiture In The Matter Of COP vs Kemel Wilson & Alberto Valera |
30 Mar 2022 - 9:40am
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Department Contact Information
To make contact with His Majesty's Customs, see below for contact information:
His Majesty's Customs
Monday - Friday
8:30 a.m. to 4:30 p.m.
Telephone: 1(284) 468-6852
Fax: 1(284) 494-6906