P.O. Box 2299
Road Town, Tortola
Virgin Islands (British) VG1110
Vision
To build an Immigration Service that facilitates travel, promotes developmental needs and provides exceptional services to the Public which is recognized internationally for its professionalism and high standards of service and control.
Mission
To contribute to the security and prosperity in building a stronger and better BVI, by operating a fair but firm immigration control that regulate and facilitate the movement of people through BVI borders while exercising sound judgment in the performance of duties and ensuring that we respond to the needs of our customers in an efficient, effective and courteous manner in accordance with B.V.I. Immigration laws.
Core Values
We believe in:
- Providing customers with efficient, impartial and courteous services;
- Faithfully applying policies and procedures with honesty and impartiality and will uphold high standards of integrity at all times;
- Treating each member of the public with respect, consideration, courtesy and compassion. We will be empathetic, appreciative of different perspectives and flexible in the application of policies to meet specific needs;
- Recognizing employees with official commendations for excellent service beyond the call of duty;
- Adopting people-based management to care for employee’s need and development, enhance communication, cultivate harmony and trust and build a professional team with high morale and cohesiveness to serve the public;
- Continuously striving for excellence in whatever we do and seek to be the role-model for other immigration services worldwide;
- Remaining sensitive to ever-changing social, economic and political environment and realign our business strategies and operational procedures to meet new challenges.
What's Happening Within Our Department?
Appointments For Residence And Belonger Status Applicants |
10 Oct 2023 - 5:15pm
|
Report On Belongership And Residency Tabled In HOA |
8 Sep 2023 - 4:15pm
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Statement by Premier Wheatley on Immigration Reform |
7 Sep 2023 - 4:32pm
|
Bids Invited For Catering Services For Immigration Detainees |
1 Sep 2023 - 3:18pm
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Tenders For Catering Services For Immigration Detainees Invited |
1 Sep 2023 - 3:05pm
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Immigration Department Strenghthens Operations At Airport |
30 Jun 2023 - 10:00am
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Immigration Department Strenghthens Operations At Airport |
30 Jun 2023 - 9:52am
|
Early Closure Of Immigration Department |
22 Jun 2023 - 12:18pm
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Tenders For Catering Services For Immigration Detainees Invited |
15 May 2023 - 4:00pm
|
Entering The Territory Without A Valid Passport |
21 Apr 2023 - 12:32pm
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Department Contact Information
To make contact with Immigration Department, see below for contact information:
Immigration Department
Monday - Friday 8:30 a.m. to 4:30 p.m.
Cashier : 9:00 a.m. to 3:30 p.m.
Telephone: 1(284) 468-4700
Fax: 1(284) 468-4729